Tip for Consumers: Check the complaint data first

Tip for Consumers: Check the complaint data first

Looking to switch electric service? Lots of folks already know the www.powertochoose.org website is a good place to start when you’re comparing prices. What’s less known is that the website also includes useful data about customer complaint rates. Here’s how it works....
Do the math: Texans pay too much for electricity

Do the math: Texans pay too much for electricity

Prices go up and prices go down, but under the state”s flawed deregulation law, one fact of life appears to have remained constant: Texans pay too much. Consider that customers in TXU”s service territory pay more today than they would have paid in March of...
SWEPCO seeks big rate increase

SWEPCO seeks big rate increase

Tens of thousands of consumers living in north and east Texas would end up paying 20 percent more for electricity under a proposed rate hike by AEP Southwestern Electric Power Company. The company (which is more commonly known as SWEPCO) filed its request before the...