Like the rest of Texas, ERCOT has had to make significant adjustments in reaction to the COVID-19 pandemic
Lawmakers behind the deregulation law inserted a provision that gives citizens the ability to team with their cities to save money.
The agency warns against third-party vendors promising to help with program enrollment. Many may be scammers.
The PUC has received complaints of long hold times and phone call hang-ups for financially distressed electricity customers.
A recent decision by the Texas Public Utility Commission to suspend electric service disconnections during the COVID-19 crisis made statewide headlines. Less publicized, however, are pandemic responses by the state’s major gas utilities.
The grid operator began monitoring shifting usage patterns about a month ago as large numbers of Texans began working from home.