Electric deregulation in Texas didn’t necessarily translate into happier customers, according to a coalition of about 150 cities that buy electricity through the deregulated market.

The Fort Worth Star-Telegram reported that consumer complaints to the Texas Public Utility Commission have risen sharply since the industry was deregulated in 2002.

The paper reported that in the four years preceding retail electric deregulation there were fewer than 2,100 complaints per year. But for the time period of 2002-2010, there were an average of more than 12,000 complaints per year.

Read the full article at Dallas Business Journal.