It’s time for you to pick an electricity provider. You go to the state’s Power to Choose website to compare offers, but you quickly discover that presentations differ so much that comparison shopping is hopeless.

That’s both the beauty and the curse of electricity competition in Texas. The system is intended to allow electricity providers to pitch their service plans in such a way that consumers can pick one that fits their lifestyle and budget. But the complexity of plans sometimes prevents customers from easy access to needed information presented in usable ways.