Electricity deregulation has had its ups and down, but this weeks’ news that complaints filed with regulators are down is firmly in the “up” camp. According to a report by the Texas Coalition for Affordable Power, customer complaints are now at a post-deregulation low. In fiscal 2015, customers filed 6,973 electricity-related complaints or inquires with the Texas Public Utility Commission, down from the previous low of 7,129 two years earlier. One complaint is too many, but we’re glad to see the trend going in the right direction.

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