March 20 — Nationwide, consumer satisfaction scores of utilities owned by investors and municipal governments fell 2.7 percent over the past year, according to the Michigan-based American Customer Satisfaction Index, which measures satisfaction with 400 companies and 46 industries each year from interviews with 300,000 consumers. Companies and industries are rated on a scale from 0 to 100.
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Home / News Roundup / Houston Chronicle: Consumers like breweries the best. Utilities? Not so much, survey finds
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