Report: Avoid Pre-Paid Electric Service
Prepaid plans often lead to unexpectedly higher bills, quick disconnections and other very unpleasant surprises, according to a new report.
TCAP Report Shows Drop in Electricity Complaints
Electricity complaints have fallen to their lowest levels so far seen under the electric deregulation law, although pre-deregulation complaint rates were even lower.
PUC: Company Broke Rules More Than 1,000 times
A Texas Retail Electric Provider took actions that infringed upon core customer protections, according to Public Utility Commission staff. The agency now seeks more than $2 million in penalties, and wants to revoke the company’s permission to operate in Texas.
