Blog: Regulators Extend COVID-19 Non-ERCOT Disconnection Moratorium
Set to expire May 15, a moratorium on non-ERCOT utility disconnections has been extended.
Blog: Third-Party Vendors Scamming Electric Consumers, PUC Warns
The agency warns against third-party vendors promising to help with program enrollment. Many may be scammers.
Blog: PUC Chair Urges REP Cooperation with COVID-19 Customer Protections
The PUC has received complaints of long hold times and phone call hang-ups for financially distressed electricity customers.
Blog: Electric Usage Patterns Change in Texas as Result of COVID-19
The grid operator began monitoring shifting usage patterns about a month ago as large numbers of Texans began working from home.