Blog: PUC Chair Urges REP Cooperation with COVID-19 Customer Protections
The PUC has received complaints of long hold times and phone call hang-ups for financially distressed electricity customers.
Blog: Electric Usage Patterns Change in Texas as Result of COVID-19
The grid operator began monitoring shifting usage patterns about a month ago as large numbers of Texans began working from home.
Blog: Eleven Energy-Saving Tips for the Pandemic Homebound
Chances are that you’re cooking home now more than ever. But this means you probably also run your home dishwasher more — and dishwashers hog energy.
BLOG: Texas PUC Agrees to COVID-19 Disconnection Moratorium, Emergency Fund to Pay For It
The emergency fund will be financed through a 33 cent-per-megawatt charge on utility bills, or about 33 cents per month.
BLOG: Update on COVID-19 Impacts to Energy Consumers and Utilities
Essential staff at the nation’s power plants may find themselves living on site as the COVID-19 crisis worsens, and some plants already have begun stockpiling beds, blankets and food.