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Blog: PUC Chair Urges REP Cooperation with COVID-19 Customer Protections

Blog: PUC Chair Urges REP Cooperation with COVID-19 Customer Protections

Apr 21, 2020 | Industry News

The PUC has received complaints of long hold times and phone call hang-ups for financially distressed electricity customers.

Blog: Electric Usage Patterns Change in Texas as Result of COVID-19

Blog: Electric Usage Patterns Change in Texas as Result of COVID-19

Apr 7, 2020 | Industry News

The grid operator began monitoring shifting usage patterns about a month ago as large numbers of Texans began working from home.

Blog: Eleven Energy-Saving Tips for the Pandemic Homebound

Blog: Eleven Energy-Saving Tips for the Pandemic Homebound

Apr 1, 2020 | Industry News

Chances are that you’re cooking home now more than ever. But this means you probably also run your home dishwasher more — and dishwashers hog energy.

BLOG: Texas PUC Agrees to COVID-19 Disconnection Moratorium, Emergency Fund to Pay For It

BLOG: Texas PUC Agrees to COVID-19 Disconnection Moratorium, Emergency Fund to Pay For It

Mar 26, 2020 | Industry News

The emergency fund will be financed through a 33 cent-per-megawatt charge on utility bills, or about 33 cents per month.

BLOG: Texas PUC Agrees to COVID-19 Disconnection Moratorium, Emergency Fund to Pay For It

BLOG: Update on COVID-19 Impacts to Energy Consumers and Utilities

Mar 20, 2020 | Industry News

Essential staff at the nation’s power plants may find themselves living on site as the COVID-19 crisis worsens, and some plants already have begun stockpiling beds, blankets and food.

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