The PUC has received complaints of long hold times and phone call hang-ups for financially distressed electricity customers.
The grid operator began monitoring shifting usage patterns about a month ago as large numbers of Texans began working from home.
Chances are that you’re cooking home now more than ever. But this means you probably also run your home dishwasher more — and dishwashers hog energy.
The emergency fund will be financed through a 33 cent-per-megawatt charge on utility bills, or about 33 cents per month.
Essential staff at the nation’s power plants may find themselves living on site as the COVID-19 crisis worsens, and some plants already have begun stockpiling beds, blankets and food.