PUC: Company Broke Rules More Than 1,000 times

PUC: Company Broke Rules More Than 1,000 times

A Texas Retail Electric Provider took actions that infringed upon core customer protections, according to Public Utility Commission staff. The agency now seeks more than $2 million in penalties, and wants to revoke the company’s permission to operate in Texas.

More on the High Price of "Free" Power

More on the High Price of "Free" Power

  Last week we reported on TXU’s Free Nights and Weekends plans. The conclusion: even with a big change in your energy-consuming habits, TXU’s electricity-for-free deals probably will cost you more. But what about the state’s other big electric retailer,...
Warning: TXU’s "Free" Power May Cost You

Warning: TXU’s "Free" Power May Cost You

  TXU marked an important milestone not long ago. In a press release, the state’s largest electric retailer announced that nearly 100,000 Texans had signed up for one of the company’s free electricity deals. You heard that right: free electricity. Under a variety...
Report Part 2: Minimum Use Fees

Report Part 2: Minimum Use Fees

This is part two of a two-part series on electricity bills. In yesterday’s post, we introduced you to consumer advocate Carol Biedrzycki, and her new report on the sometimes hidden fees charged by retail electric providers (REPs). Today, we’ll take a deeper dive into...